1. Who we are
Knock Knock Link is a brand of Xcel Rank Ltd. We provide publisher outreach and link building services for brands, agencies and other organisations.
For privacy questions, contact us at hello@knockknocklink.com.
2. Information we may collect
We keep the information we collect limited to what is reasonably needed to operate the website and respond to enquiries. This may include:
- your name, email address, company name and website if you send these to us;
- the content of emails or messages you choose to send us;
- basic technical information, such as IP address, browser type, device information and server logs, where this is collected by our hosting or security providers.
Our current website does not ask you to submit a contact form. If you email us, the information you provide is sent through your chosen email service.
3. How we use information
We may use personal information to:
- reply to enquiries and discuss potential campaigns;
- provide and manage services you ask us to deliver;
- keep business records and manage our relationship with clients and partners;
- protect the website, prevent misuse and investigate technical or security issues;
- meet legal, regulatory or accounting obligations where applicable.
4. Our lawful basis
Where UK data protection law applies, we normally process information because it is necessary to respond to your request, to take steps before entering into a contract, to perform a contract, to meet a legal obligation, or because we have a legitimate business interest that does not override your rights.
5. Sharing information
We do not sell personal information. We may share limited information with service providers that help us operate our business, such as hosting, email, IT, security or professional advisers. We may also disclose information where required by law or where reasonably necessary to protect our legal rights.
6. International services
Some technology providers we use may process information outside the United Kingdom. Where this happens, we expect appropriate safeguards to be used in line with applicable data protection requirements.
7. How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose it was collected, including business, legal, accounting and dispute-resolution needs. General enquiries that do not lead to a working relationship may be deleted when they are no longer useful.
8. Cookies and analytics
This version of the Knock Knock Link website does not intentionally use advertising cookies or behavioural tracking. Our hosting provider may still use essential technical processes or server logs needed to deliver and protect the website.
If we later add analytics, advertising technology or other non-essential cookies, we may update this policy and introduce appropriate cookie controls where required.
9. Your rights
Depending on the law that applies to you, you may have rights to request access to your personal information, ask us to correct or delete it, restrict or object to certain processing, or request a portable copy of information you provided.
To make a request, email hello@knockknocklink.com. We may need to verify your identity before completing a request.
10. Security
We take reasonable organisational and technical measures to protect information. However, no website, email system or internet transmission can be guaranteed to be completely secure.
11. Third-party websites
Our website may occasionally link to third-party websites. Their privacy practices are controlled by them, not by Knock Knock Link, so you should review their policies separately.
12. Changes to this policy
We may update this Privacy Policy when our website, services or legal requirements change. The latest version will be published on this page with an updated effective date.